Security & Trust

Effective September 1, 2026 · Version 3.0

This page describes our approach to security. We describe our practices honestly and do not claim certifications we do not hold.

Our approach

We take a practical, layered approach to protecting the platform and the data processed through it, including:

Encryption of data in transit
Authentication and access control
Separation of customer data
Infrastructure managed on reputable cloud infrastructure
Backups and monitoring appropriate to the service
Incident-handling procedures

We describe only controls that are actually implemented. WazBot does not currently claim formal security certifications; any future certifications will be published only once verified.

Customer security responsibilities

Security is a shared responsibility. Customers should protect their account credentials, manage team access carefully and configure their AI agents and workflows appropriately.

Reporting a vulnerability

If you believe you have found a security vulnerability, please contact us through our Contact page so we can route it to the appropriate team. Please do not publish sensitive details before we have had a chance to respond.

Incident notification

Where notification is required by applicable law or contractual commitments, we will notify affected customers or users in an appropriate manner.

Questions?

If anything here is unclear or you would like to exercise your rights, our team is happy to help.