After-Hours Customer Service
Respond and collect information outside operating hours until your team is available.
The business problem
Customers contact your business outside operating hours and expect a response.
How WazBot helps
WazBot provides configured automated responses and collects relevant information until your team can respond.
The workflow
- Customer
- AI Agent
- Automated Response
- Information Collected
- Team Follow-up
Relevant capabilities
- AI customer service
- Automated answers
- Conversation inbox
- Human handoff
Expected outcome
Customers are acknowledged and their details captured at any hour, so your team can pick up seamlessly the next working day.
Recommended solution
Ready to see it in action?
Start free or request a demo to see how WhatsApp Automation works for your business.