Customer Support
Answer repetitive WhatsApp questions automatically using your business knowledge.
The business problem
Customers repeatedly ask the same questions through WhatsApp, and your team spends hours typing the same answers.
How WazBot helps
WazBot uses your configured business knowledge to answer common questions automatically, and hands off to a human when a conversation needs one.
The workflow
- Customer
- AI Agent
- Knowledge
- Answer
- Human if necessary
Relevant capabilities
- AI customer service
- Knowledge-based responses
- Conversation inbox
- Human handoff
Expected outcome
Your team spends less time on repetitive questions and customers get answers faster — while people stay in control of the conversations that matter.
Recommended solution
Ready to see it in action?
Start free or request a demo to see how WhatsApp Automation works for your business.